Suhail Yachting Privacy Policy

When you contact Suhail Yachting to arrange a charter on our fleet ranging from 33 ft to 164 ft, we collect the details you provide directly through WhatsApp. This includes your name, contact details, requested trip date, guest capacity up to 90 people, and specific preferences such as catering, fishing tackle, or water sports. We do not require or collect passport numbers or identification documents for boarding. If you make a booking, we record your payment status regarding the 30 % deposit required to secure the date. All financial interactions are processed securely, and no identification copies are stored.

You have full rights to request access to the personal information we hold about you, ask for corrections, or request complete deletion of your records. Because we do not use emails, phone support, or web forms, all privacy requests must be sent directly via the WhatsApp button on this website. Our team processes these requests daily between 9:00 and 23:00 GST, providing a response in the chat within 15 minutes. Upon request, we will permanently remove your contact details and charter history from our internal chat logs.

The yacht-dubai-marina.com website uses basic cookies and analytics tools to understand technical performance and user interactions. These tools gather anonymous technical data, such as your device type, general location, browser version, and pages visited. This information helps us ensure our website functions correctly and that our chat link connects efficiently. You can disable cookies at any time through your web browser settings without losing access to our charter information or pricing details.

We use your details solely to organize your charter departure from Dubai Marina or Dubai Harbour and to deliver requested services, such as route planning, soft drinks, towels, or optional DJ setups. We also use your contact details to communicate schedule changes, such as moving a date in the chat if weather prevents sailing. Your details allow us to calculate exact pricing between 600 AED and 18900 AED per hour, which includes VAT, crew, fuel, and insurance. We do not sell your personal information or use it for unsolicited promotional campaigns.